Annual Facilities Maintenance Contracts in Dubai

An annual facilities maintenance contract (AMC) in Dubai is a yearly agreement that provides comprehensive, ongoing maintenance and technical support for residential, commercial, and industrial facilities.

With an AMC from GeeM, facilities receive scheduled preventive maintenance, routine inspections, and both emergency and non-emergency support for essential systems such as AC & HVAC, electrical, plumbing, MEP services, pumps, drainage, and general facility infrastructure.

Facilities AMCs are designed to prevent breakdowns, reduce downtime, ensure regulatory compliance, and control maintenance costs, while providing priority response, 24/7 emergency support, and professionally managed service delivery. They are ideal for office buildings, retail centers, malls, clinics, schools, warehouses, industrial facilities, mixed-use developments, and large communities operating across Dubai.

In short, a facilities AMC ensures your property is maintained proactively rather than reactively, keeping operations smooth, safe, and cost-efficient throughout the year.

A facilities Annual Maintenance Contract (AMC) is ideal for any organization or individual responsible for managing a property or facility and looking for reliable, cost-controlled, and proactive maintenance.

A facilities AMC is recommended for:
➤ Business owners and companies operating offices, retail spaces, restaurants, or clinics
➤ Property owners and landlords managing residential or commercial buildings
➤ Facility and property managers overseeing day-to-day operations
➤ Shopping malls, community centers, and mixed-use developments
➤ Schools, nurseries, and educational institutions
➤ Clinics, and healthcare facilities
➤ Warehouses, industrial units, and logistics facilities
➤ Hotels, serviced apartments, and hospitality properties
➤ Multi-location businesses seeking centralized maintenance management

With a facilities AMC from GeeM, maintenance is handled proactively instead of reactively, helping reduce downtime, control operating costs, ensure compliance, and maintain asset value—making it essential for any facility that needs consistent, professional upkeep throughout the year.

A facilities Annual Maintenance Contract (AMC) provides comprehensive, year-round maintenance to keep facilities safe, operational, and compliant.

With a facilities AMC from GeeM, services typically include:

➤ Scheduled preventive maintenance and routine inspections
➤ AC & HVAC services: servicing, inspections, basic troubleshooting
➤ Electrical services: panels, lighting, switches, sockets, fault diagnosis
➤ Plumbing services: leak repairs, drainage checks, pumps, sanitary systems
➤ MEP inspections to ensure system reliability and compliance
➤ Emergency and non-emergency call-outs (labor included)
➤ 24/7 emergency support with priority response
➤ Certified technicians experienced in facility environments
➤Service documentation and reporting for transparency and audits

Optional add-ons can be included based on facility needs, such as:

➤ AC duct cleaning
➤ Water tank cleaning
➤ Pest control
➤ Specialized equipment or system maintenance

A facilities AMC is designed to reduce downtime, control operating costs, and protect asset value, making it ideal for office buildings, malls, clinics, schools, warehouses, industrial facilities, mixed-use developments, and large communities across Dubai.

A facilities Annual Maintenance Contract (AMC) is broader and more comprehensive than a standard commercial AMC, focusing on the end-to-end operation of an entire facility rather than maintenance of a single business unit.

A standard commercial AMC typically covers the needs of an individual commercial space—such as an office, shop, restaurant, or clinic—and focuses on core systems like AC, electrical, plumbing, and basic MEP, along with emergency and non-emergency support.

A facilities AMC, on the other hand, is designed for larger or multi-asset properties and includes holistic facility-wide maintenance, such as:

➤ Multiple systems and shared infrastructure
➤ Common areas and back-of-house services
➤ Preventive maintenance planning across the entire facility
➤ Higher compliance, reporting, and coordination requirements
➤ Centralized management for multi-tenant or multi-use environments

With a facilities AMC from GeeM, clients benefit from structured maintenance programs, coordinated service delivery, priority response, and detailed reporting, making it ideal for office buildings, malls, mixed-use developments, schools, hospitals, warehouses, industrial facilities, and large communities.

In short, a commercial AMC supports a business unit, while a facilities AMC supports the operation and longevity of the entire property or complex.

Yes. GeeM’s facilities Annual Maintenance Contracts (AMC) can be structured with custom Service Level Agreements (SLAs) tailored to your operational needs.

Custom SLAs may define response and resolution times, priority levels for critical systems, maintenance frequencies, after-hours coverage, reporting and escalation protocols, and performance KPIs. This flexibility ensures the AMC aligns with your facility’s size, risk profile, compliance requirements, and business continuity goals—whether for office buildings, malls, healthcare facilities, industrial sites, or multi-tenant developments across Dubai.

Yes. A facilities Annual Maintenance Contract (AMC) with GeeM can include compliance and regulatory reporting as part of the service scope. This typically covers maintenance logs, inspection records, service reports, and documentation required to demonstrate adherence to Dubai regulations, authority guidelines, and internal audit standards. For facilities with higher compliance needs—such as commercial buildings, malls, healthcare facilities, schools, and industrial sites—GeeM can structure the AMC to provide scheduled reporting, incident records, SLA tracking, and audit-ready documentation, ensuring transparency, accountability, and regulatory readiness throughout the year.

Yes. GeeM provides 24/7 emergency response as part of its facilities Annual Maintenance Contracts (AMC).

Facilities AMC clients receive round-the-clock support for critical issues such as AC & HVAC failures, electrical faults, water leaks, plumbing emergencies, pump breakdowns, and essential MEP incidents. Our certified teams are on standby to respond quickly, minimize disruption, and restore operations—day or night—across offices, malls, healthcare facilities, industrial sites, and large developments throughout Dubai.

Yes. A facilities Annual Maintenance Contract (AMC) can significantly reduce operating costs over time. With a facilities AMC from GeeM, maintenance is managed proactively rather than reactively, which helps prevent costly breakdowns, emergency repairs, and unplanned downtime.

Regular preventive maintenance and scheduled inspections keep systems such as AC & HVAC, electrical, plumbing, pumps, and MEP infrastructure operating efficiently—reducing energy and water consumption while extending equipment lifespan. In addition, AMC plans typically include emergency and non-emergency call-outs with no additional labor cost, predictable annual pricing, and priority response. This allows facilities to control budgets, avoid repeated ad-hoc expenses, and operate more efficiently, making a facilities AMC a cost-effective long-term solution.

Yes. A facilities Annual Maintenance Contract (AMC) is highly suitable for hospitals, clinics, and medical centers, where reliability, compliance, and uninterrupted operations are critical.

With a facilities AMC from GeeM, healthcare facilities receive structured preventive maintenance, priority response, and 24/7 emergency support for essential systems such as AC & HVAC (air quality and ventilation), electrical, plumbing, MEP services, pumps, and critical infrastructure. The AMC can also include compliance-focused reporting, maintenance logs, SLA-based response times, and audit-ready documentation, aligned with Dubai healthcare regulations.

This makes a facilities AMC ideal for medical environments that require safe, compliant, and continuously operational facilities, while controlling maintenance costs and minimizing disruption to patient care.

Yes. GeeM assigns dedicated maintenance teams for large facilities and complex operations where consistency, familiarity, and fast response are critical.

For large facilities—such as office buildings, malls, hospitals, industrial sites, and multi-tenant developments—GeeM can allocate fixed technicians, supervisors, and account coordination under the facilities AMC. This ensures the team understands the site’s systems, layouts, compliance requirements, and operational priorities, resulting in faster issue resolution, better preventive maintenance, and improved service continuity.

Dedicated teams are typically supported by custom SLAs, scheduled visits, detailed reporting, and 24/7 emergency coverage, making them ideal for facilities that require reliable, long-term maintenance management rather than ad-hoc support.

Yes. GeeM can integrate facilities Annual Maintenance Contracts (AMC) with Building Automation Systems (BAS) and Building Management Systems (BMS) where installed.

Under a facilities AMC, GeeM can coordinate maintenance and monitoring aligned with your BMS/BAS controls—including HVAC operation, alarms, scheduling, energy optimization, and fault alerts. This integration helps enable faster issue detection, proactive maintenance, improved system efficiency, and better reporting, especially for large facilities such as office buildings, malls, hospitals, industrial sites, and mixed-use developments. Integration scope depends on the system type and access level and is defined during AMC setup to ensure secure, compliant operation.

While a facilities Annual Maintenance Contract (AMC) covers most routine, preventive, and operational maintenance needs, certain items are not included as standard. At GeeM, exclusions are clearly defined to keep AMC pricing transparent and predictable.

Typically not included in a facilities AMC:

➤ Spare parts, consumables, and materials (e.g., compressors, motors, control boards, major valves)
➤ Major replacements, upgrades, or system overhauls
➤ Capital works or structural/civil modifications
➤ New installations outside the agreed AMC scope
➤ Specialized services performed periodically, such as AC duct cleaning or water tank cleaning (available as add-ons)
➤ Manufacturer warranty repairs handled directly by suppliers
➤ Damage caused by misuse, accidents, vandalism, or force majeure
➤ Third-party systems not owned or controlled by the facility unless specifically included

These exclusions allow facilities AMC plans to focus on labor, preventive care, inspections, and operational reliability, while giving clients full control and approval over any major works or optional services when needed. GeeM reviews all inclusions and exclusions clearly at contract setup to avoid surprises.

GeeM serves a very broad range of facility types across Dubai, providing maintenance and AMC solutions for small, medium, and large-scale operations.

We support facilities including office buildings and corporate headquarters, shopping malls and retail centers (indoor malls, outdoor lifestyle destinations, and community shopping centers), restaurants and food service facilities, medical clinics, hospitals, and healthcare centers, schools, nurseries, and educational campuses, warehouses and logistics hubs, industrial and light manufacturing facilities, hotels, serviced apartments, and hospitality properties, mixed-use developments, business parks, and master-planned communities, as well as government, semi-government, and large private facilities.

Whether the facility is single-tenant or multi-tenant, standalone or part of a large development, GeeM delivers professionally managed, compliant, and scalable maintenance services tailored to the operational, regulatory, and continuity requirements of each facility type across Dubai.

GeeM provides facilities Annual Maintenance Contracts (AMC) across the entire emirate of Dubai, with truly citywide coverage spanning business districts, industrial zones, retail hubs, mixed-use developments, and master-planned communities.

Facilities AMC coverage includes, but is not limited to, Business Bay, Downtown Dubai, DIFC, Sheikh Zayed Road corridor, Dubai World Trade Centre area, Dubai Marina, JLT, JBR, City Walk, Dubai Hills Estate and Dubai Hills Business Park, Meydan, Mohammed Bin Rashid City (MBR City), Al Quoz, Al Barsha, Deira, Bur Dubai, Dubai Creek Harbour, Dubai Silicon Oasis, Dubai Internet City, Dubai Media City, Knowledge Park, Dubai South, Expo City Dubai, JAFZA, Dubai Industrial City, Ras Al Khor, Jebel Ali, and surrounding commercial and industrial zones.

GeeM also covers shopping malls, outdoor retail destinations, and community centers such as The Dubai Mall, Mall of the Emirates, City Centre malls, Dubai Festival City, Ibn Battuta Mall, Dubai Hills Mall, Dubai Marina Mall, Nakheel Pavilions, community retail clusters, as well as lifestyle and waterfront destinations including JBR The Walk, The Beach at JBR, City Walk, Boxpark, La Mer, Bluewaters Island, and The Pointe at Palm Jumeirah.

Whether your facility is located in a central business district, industrial zone, retail destination, healthcare campus, education hub, warehouse area, or master community, GeeM delivers consistent, compliant, and professionally managed facilities AMC services anywhere in Dubai. If an area is not specifically listed, it is still likely covered—GeeM operates across all of Dubai without geographic limitation.

Starting a facilities Annual Maintenance Contract (AMC) with GeeM is straightforward and tailored to your facility’s needs.
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You can get started by:

➤ Contacting GeeM via phone, WhatsApp, email, or the mobile app
➤ Sharing your facility details (location, size, facility type, systems in place, operating hours)
➤ Defining your requirements (scope of services, preventive visit frequency, 24/7 emergency support, SLAs, reporting needs)
➤ Site assessment (if required) to accurately map systems and compliance needs
➤ Receiving a customized AMC proposal with clear inclusions, SLAs, and transparent pricing
➤ Approving and activating the contract, after which scheduled maintenance and priority support begin

Once activated, GeeM manages your facility with structured preventive maintenance, dedicated coordination, 24/7 emergency response, and audit-ready reporting—ensuring reliable, compliant, and cost-controlled operations year-round.